John Bailey has spent more than 25 years helping companies around the world to prepare for, and respond to, reputation challenges and crises. He is the author of the Best Practice Guidelines on Crisis Communication and Reputation Management in the Digital Age, published by the International Air Transport Association. This is the definitive guide for the global aviation industry on adapting crisis response plans to meet the challenge of an “always on” media environment.
Jerry is widely known as an international authority on crisis management, response and recovery. His military background and later careers with IATA and a global disaster management company, has given Jerry the skills, knowledge and experience to assist companies to be prepared for crisis. In 2018 alone, Jerry delivered more than 30 crisis training programmes, complex exercises and plan reviews for airlines, airports, hotels and logistics companies.
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