Global Communications Consulting

Best Practice in Crisis Communications FIND OUT MORE

About Global Communications

Global Communications Consulting is a specialist consultancy service focused on helping clients prepare for, and respond to, reputation challenges or crises. With offices in Singapore and Switzerland and a network of trusted partners around the world, we offer truly global capabilities and experience, having worked in more than 50 countries.

Our Expertise

No other consultancy has more experience of helping to define “best practice” in crisis communications for the aviation industry, with more than 60 current and previous clients including airlines, airports and manufacturers. We have also applied our unrivaled expertise in “Always On” crisis response to assist clients across multiple other sectors.


Disappearance of Malaysia Airlines Flight MH370

Global Communications Managing Consultant John Bailey, then Partner and MD of Ketchum Singapore, was invited to advise the CEO & Chairman of Malaysia Airlines four days after the disappearance of Flight MH370.


Defining “best practice” for the Global Aviation Industry in the digital age

Global Communications Consulting has worked with IATA since 2011 to define evolving “Best Practice” in crisis communications for the global aviation industry, in an environment where news of an accident or serious incident may break first on social media. This includes producing guidelines for crisis communications planning for airlines, airports, manufacturers, and other industry stakeholders. The most recent version was published in March 2019.

For more information

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                       3 Phillips Street,                              14-05 Royal Group Building ,
Singapore 048693


                     Route de Glion 74,                        1823 GLION, Switzerland

+41 79 591 5286 (Switzerland)
+65 9782 4370 (Singapore)